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Questions or Comments: pwsbwn@tceq.texas.gov

Boil Water Notice

Instructions and templates for issuing and rescinding Boil Water Notices.

Immediate Notification Form

Texas Health and Safety Code Subsection 341.033(i)(6), requires immediate notification to TCEQ for unplanned conditions leading to a public water supply outage, or the issuance of do-not-use advisory, do-not-consume advisory, or boil water notice. To report these events use the PWS Immediate Notification Form. Use of the form is not a substitute for issuing and rescinding a Boil Water Notice as outlined below.

Low Pressure Check

Is low distribution pressure (less than 20 pounds per square inch (psi)) the cause for your Boil Water Notice? If so, check out TCEQ's BWN Flowchart to verify a Boil Water Notice is applicable.

Issuing a Boil Water Notice

Rescinding a Boil Water Notice

Questions

If you have questions about this procedure, e-mail the BWN program or call (512) 239-4691 and ask to speak to a staff member regarding boil water notices.